Jim & Linda Grimsley
Linda and I would like to let you know how much we are enjoying our new home that Sterling Custom Homes built for us in Flintrock Falls. Our friends and family have been very impressed with the quality of the woodwork and all the other finishing touches that have made our home so comfortable and livable. Our building experience was basically pain free thanks to the wonderful staff you have working for you.
Working with Colt Cook as our superintendent is what made things so easy for us. He always kept us informed from Day One, throughout the building process, and continues to monitor the last few punch list items through completion of each one. He is always personable, professional, and made himself available at any time when we came in to town to discuss things. Colt always had the jobsite in an orderly fashion, which is a good indication to us that he has a good rapport and the respect of the subcontractors.
We loved the idea of the “Sterling Cookbook”. That was a wonderful resource book for us to use, especially living out of town. The maps helped navigate us to the different vendors and now it is packed full of all the info of things we picked out for each category. The weekly timelines that you faxed to us were also very helpful, and we always knew where we stood as the building progressed and what we needed to pick out next.
Christine was also a pleasure to work with. She kept us inline and always informed with where and when we needed to be there. Again, with living out of town throughout the building process, we could not have done it without her doing all that she did for us. She could answer any question we asked of her, and if not, she would do whatever it took to find out the answer. She was kind enough to take pictures on occasion to keep us updated. She is quite an asset to your office.
Mindy was always there to keep us informed when draws were needed. She was ever so patient and kind with Jim, who was always so busy and needed that extra reminder!
Duke and Vick, thanks for always taking time out of your day to meet with us when we needed to discuss things throughout the construction phase, whether it be at the job site or in the office. We truly appreciated that.
Again, we thank all of you for all that you did to make our building experience a pleasant one and you can count on us for future references as Flintrock Falls continues to develop.
